Privacy Policy

This privacy policy discloses the privacy practices for www.hemetrading.com. The privacy policy applies solely to information collected by this website. It will notify the user of the following:

  • What personally identifiable information is collected from the user through the website, how it is used and with whom it may be shared
  • What choices are available to the user regarding the use of your data
  • The security procedures in place to protect the misuse of personal information
  • How information can be corrected for inaccuracies

1. Information Collection, Use, and Sharing

HEMETRADING is the sole owners of the information collected on the website. HEMETRADING only has access to/collect information that you voluntarily provides via email or any other direct contact from the user through the website. We will not sell or rent this information to anyone.

HEMETRADING will use information provided to respond to any request by the user. HEMETRADING will not share the users information with any third party outside of the organization, other than what is necessary to fulfill any request, e.g. to finalize an order.

Unless expressly stated otherwise, HEMETRADING may contact the user via email in the future with information regarding new products or services, or changes to this privacy policy.

2. Your Access to and Control Over Information

The user may opt out of any future contacts with HEMETRADING. This can be done at any time by contacting HEMETRADING via the email address or phone number listed on the website. Furthemore the user can:

  • View personal data stored, if any
  • Change/correct any data any personal data
  • Delete any personal data
  • Express any concern about the use of personal data

3. Security

HEMETRADING takes precautions to protect the user's information. When the user submits sensitive information via the website, the information is protected both online and offline. Whenever sensitive information is collected, that information is encrypted and transmitted to HEMETRADING in a secure way. The user can verify this by looking for a closed lock in your web browser, or looking for "https" at the beginning of the address of the web page.

While encryption is used to protect sensitive information transmitted online, HEMETRADING also protect the user's information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

4. Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which the user has expressed interest.

5. Orders

HEMETRADING requests information from the user on the order form. To make a purchase via the website, the user must provide contact information, such as name and shipping address. This information is used for billing purposes, to fulfill orders, as well as to contact the user to resolve any transaction errors.

6. Cookies

HEMETRADING uses "cookies" on the website. A cookie is a piece of data stored on a website visitor's hard drive to help improve access to the website and identify repeat visitors to the website. For instance, when we use a cookie to identify a user, the user would not have to log in a password more than once, thereby saving time while on the website. Cookies can also help to track and target the interests of the users to enhance the experience on the website. Usage of a cookie is in no way linked to any personally identifiable information on the website.

7. Surveys

From time-to-time the website may request information via surveys. Participation in these surveys is completely voluntary. The user may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of the website.

8. Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that HEMETRADING is not abiding by this privacy policy, please contact us via telephone at +31(0)182 751155 or e-mail: info@hemetrading.com